If you require technical support for one of our products, please send an e-mail message to


Before contacting our support staff, please read the appropriate "Frequently Asked Questions" (FAQ) page, since this will provide an immediate answer to a large proportion of commonly-encountered problems:

SkyMap Pro frequently asked questions

In addition to the usual "formal" technical support channels, we feel that another important way in which SkyMap users can get to know the product is by the more "informal" method of being able to talk to both us, and to other SkyMap users. To aid in this process, we've set up a mailing list which is free to join and use.


We would encourage every user of SkyMap Pro, whether you've bought the program or you're just using the evaluation version, to join the mailing list. It's the perfect place to find out more about the program, what it can do, and how best to use it.

Click here for more information.